Learning interventions should be based on the essential skills and knowledge that learners must have to perform each major job task identified in Step 4. This breakdown of major job tasks into essential skills and knowledge provides the foundation for writing performance-based learning objectives.
Use Tool #8 Essential Skills and Knowledge Worksheet to identify the essential training content.
Box 10: Sample behaviors and skills that demonstrate attitudes | |
---|---|
Sample
behaviors (These behaviors also include a knowledge component.) |
Attitude |
|
Positive attitude and interaction with clients |
|
Training that encourages learning |
|
Decreased stigma or discrimination against a particular group |